Apply now
Exciting Part-Time Opportunity as a Call Center Agent (Urdu Campaign)
Are you a friendly, motivated, and financially driven individual? Join our team as a Call Center Agent for an engaging Urdu campaign. This part-time role offers a monthly salary ranging from Rs 25,000 to Rs 30,000. We're seeking enthusiastic individuals who enjoy interacting with customers and are eager to excel in a dynamic environment.
Job Overview: As a Call Center Agent, your role will involve handling both inbound and outbound calls effectively and efficiently. Your main responsibilities will include responding to customer inquiries, managing customer complaints, and following a provided customer service script. Additionally, you'll maintain detailed records of conversations and use data analysis to enhance customer interactions. If opportunities arise, you'll also have the chance to upsell our products.
Responsibilities:
- Utilize provided customer service script to ensure consistent interactions with customers.
- Manage a considerable volume of inbound and outbound calls in a timely manner.
- Address customer inquiries promptly and professionally.
- Successfully handle and resolve customer complaints, turning negative experiences into positive ones.
- Maintain accurate records of customer conversations and utilize data for analysis.
- Identify opportunities to upsell additional products when appropriate.
Requirements:
- Proficient computer operating skills.
- Familiarity with MS Office and data entry.
- Effective communication skills.
- Strong analytical and problem-solving abilities.
- Exceptional attention to detail and organizational skills.
Job Details:
- Job Type: Part-time
- Weekly Hours: 6 hours per week
- Salary: Rs 25,000.00 - Rs 30,000.00 per month
If you're ready to embark on a fulfilling part-time opportunity that offers a chance to grow professionally while earning a competitive salary, we invite you to apply for the role of Call Center Agent for our Urdu campaign. Join our team and be part of a vibrant environment that values your skills and contributions.
Apply now
Customer Service Representative Job Opening in Lahore
Are you an effective communicator with a passion for solving customer issues? We have an exciting opportunity for a full-time Call Center Representative to join our team in Lahore. As a liaison between our company and customers, you'll play a crucial role in ensuring customer satisfaction and engagement.
Responsibilities:
In this role, you will:
- Handle inbound and outbound calls efficiently.
- Utilize predefined communication guidelines for various topics.
- Understand customer needs, research issues, and provide solutions.
- Identify upselling opportunities and promote our products.
- Foster strong customer relationships by going the extra mile.
- Maintain organized call records in our database.
- Participate in educational seminars to enhance your skills.
- Achieve personal and team targets for quality and quantity.
Requirements and Skills:
We're looking for candidates who possess:
- Previous experience in customer support.
- A proven track record of exceeding targets.
- Excellent phone etiquette and active listening skills.
- Familiarity with CRM systems and practices.
- Customer-centric mindset adaptable to different personalities.
- Strong multitasking, prioritization, and time management abilities.
- A high school degree (Bachelor's preferred).
Experience:
- At least 1 year of experience as a call center agent.
Language:
- Proficiency in English.
Location:
- You should either reliably commute to Lahore or plan to relocate before starting the job.
Salary:
- Competitive monthly salary ranging from Rs 50,000 to Rs 90,000.
If you're a dedicated customer service professional looking to take your career to the next level, this is the perfect opportunity for you. Join our team and contribute to creating positive customer experiences. Apply today!
Apply now
Full-time Call Center Agent Job in Lahore - Rs 35,000 to Rs 50,000 Monthly
Article:
Are you a great communicator with a passion for helping customers? Join our team as a Full-time Call Center Agent in Lahore, where you'll play a vital role in addressing customer inquiries and providing exceptional service.
Job Responsibilities:
In this role, you will:
- Answer incoming calls and promptly respond to customer emails.
- Handle and resolve customer complaints in a professional manner.
- Assist customers in placing orders and promoting products.
- Escalate complex issues to supervisors when needed.
- Provide accurate information about our products and services.
- Use available resources to research and find solutions.
- Identify patterns in customer calls and inform management of trends.
- Follow up on customer inquiries as required.
- Seize opportunities to upsell our products and services.
- Maintain detailed call logs and prepare reports.
- Undertake any additional duties assigned.
Call Center Agent Skills / Qualifications:
We're looking for individuals with the following skills:
- Strong verbal communication abilities.
- Proficiency in handling phone interactions.
- Active listening skills to understand customer needs.
- Accurate data entry skills.
- Excellent people skills for effective interactions.
- Ability to inform and educate customers.
- Customer-focused mindset with a commitment to service.
- Attentive to detail and maintaining professionalism.
- Capable of multitasking effectively.
Education, Experience, and Requirements:
- A university or college degree would be advantageous.
- Prior customer service experience, particularly within the relevant industry, is preferred.
Location:
- If you're not currently in Lahore, you should plan to reliably commute or relocate before starting the job.
Salary:
- You can expect a competitive monthly salary ranging from Rs 35,000 to Rs 50,000.
If you're enthusiastic about delivering top-notch customer service and being part of a dynamic team, this Full-time Call Center Agent position is your chance. Apply now to embark on a rewarding career journey with us.
For more jobs: click me
No comments:
Post a Comment